
At PetDrugs.com patient privacy is of utmost importance.
When completing online orders, the patient is directed to a secure web page which utilizes Secure Sockets Layer (SSL) version 3.0 to ensure privacy of the data being transmitted. The data entered into the form is encrypted with a form of Encryption called Public Key encryption, utilizing a 2048-bit key. This encryption system guarantees that the patient's data will not be intercepted by malicious individuals or organizations along its path through the internet.
Once the patient has finished filling out the secure order form, the order is encrypted so that it can be transmitted to the PetDrugs.com Patient Service Centre for processing. The encrypted order is not readable by anyone except authorized staff members at PetDrugs.com. A secret passphrase is required and a dedicated computer that contains specific authentication files must be used in order to see what the patient has entered into the form. This ensures that in the unlikely event someone obtains the encrypted file, and somehow has obtained the secret passphrase, they still cannot view the patient information without the authentication files.
PetDrugs.com's computer systems are protected by a pair of firewalls that filter out and prevent unauthorized traffic from reaching the internal network. These protections further ensure that PetDrugs.com's internal computer systems (including email systems as well as file and print systems) are never exposed to the internet and cannot be reached by unauthorized personnel.
If you have any further questions about our security measures, please email PetDrugs.com